Square, Crescent or Nugget? How do you like your ice?

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  1. I've always been mystified by the study of ice too. I never knew how seriously some people take it but I know never to dismiss those concerns. Seems like overkill to me, but I get paid to internalize other people's concerns, not mine.

  2. Paul,

    It's amazing how often that ice cubes are the things that homeowners latch onto. I heard a funny/ alarming story about a contractor who said that whenever he starts a new project, he kicks a big hole in one of the new walls. The homeowner will come in, see it, and ask what happened and when will it be fixed? The contractor will say that he doesn't know what happened but will fix it right away - only he doesn't. As a result, that hole becomes the only thing that the homeowner will focus on.
    It just goes to show how easy it is to manipulate people if you are that type of person.